Posted on by Alan Russo

Contact Center Operations – Small Business

The current posting for Government Contracting Opportunity (A200732) under NAICS: 561422 will be the third iteration of this contract with the name Software Engineering Services (SES) posted within Contract Opportunities at beta.sam.gov. This procurement takes place out of the Office of Acquisition Grants Management out of the Centers for Medicare and Medicaid Services (CMMS) from the Department of Health and Human Services (HHS).

Current A200732 Posting

The Sources Sought Notice, A200732, was released on January 22, 2020 under NAICS: 561422 as a Small Business Sources Sought. Sources Sought Responses are due on February 5, 2020.

Sources Sought Response Due DateFebruary 5, 2020
Sources Sought Responses are Due Today!

Current Incumbent:

Incumbent Contract awarded to Maximus Federal Services, Inc (Purchased General Dynamics Information Technology Call Center Business on October 9, 2018.  The award was initially awarded to Vangent, Inc. which was itself was purchased by General Dynamics in September 30, 2011) under Solicitation RFP-CMS-2012-0004 resulting in Contract HHSM-500-2013-00103C on 04/15/2013 for a Base and All Options Value of $2,344,996,142.00 with an Estimated Ultimate Completion Date of 05/31/2022.  

The Total of all posted contract actions to date for this contract is $4,298,741,273.00.

The most recent posted contract action Modification P00020 on 01/17/2020 with an Estimated Ultimate Completion Date of 05/31/2022 as a Novation Agreement.  This action brought the Base and All Options Value to $5,459,137,721.00.

There has been a total of 75 FPDS Contract Action postings under this contract number. There was a total of 6 Offers from Solicitation RFP-CMS-2012-0004 as a Full & Open procurement.

Total Posted Contract Actions

Contract IDModification NumberTransaction NumberAward/IDV TypeAction Obligation ($)Date SignedContracting Agency IDContracting AgencyContracting Office NamePSC TypePSCPSC DescriptionNAICSNAICS DescriptionVendor DUNSVendor NameVendor CityVendor StateVendor ZIP CodeGlobal DUNS NumberGlobal Vendor Name
Total
$4,298,741,273.00
Contract ID
Modification Number
Transaction Number
Award/IDV Type
Action Obligation ($)
Date Signed
Contracting Agency ID
Contracting Agency
Contracting Office Name
PSC Type
PSC
PSC Description
NAICS
NAICS Description
Vendor DUNS
Vendor Name
Vendor City
Vendor State
Vendor ZIP Code
Global DUNS Number
Global Vendor Name
HHSM500201300103C00DCA Definitive Contract$28,237,831.00 15-Apr-137530CENTERS FOR MEDICARE AND MEDICAID SERVICESDEPT OF HHS/CMSSR499SUPPORT- PROFESSIONAL: OTHER561422TELEMARKETING BUREAUS AND OTHER CONTACT CENTERS189148174VANGENT, INC.ARLINGTONVA2220316741381284General Dynamics Corporation
HHSM500201300103C100DCA Definitive Contract$36,168,194.00 31-Mar-147530CENTERS FOR MEDICARE AND MEDICAID SERVICESDEPT OF HHS/CMSSR499SUPPORT- PROFESSIONAL: OTHER561422TELEMARKETING BUREAUS AND OTHER CONTACT CENTERS189148174VANGENT, INC.ARLINGTONVA2220316741381284General Dynamics Corporation
HHSM500201300103C110DCA Definitive Contract$52,288,470.00 2-May-147530CENTERS FOR MEDICARE AND MEDICAID SERVICESDEPT OF HHS/CMSSR499SUPPORT- PROFESSIONAL: OTHER561422TELEMARKETING BUREAUS AND OTHER CONTACT CENTERS189148174VANGENT, INC.ARLINGTONVA2220316741381284General Dynamics Corporation
HHSM500201300103C120DCA Definitive Contract$70,000,000.00 29-May-147530CENTERS FOR MEDICARE AND MEDICAID SERVICESDEPT OF HHS/CMSSR499SUPPORT- PROFESSIONAL: OTHER561422TELEMARKETING BUREAUS AND OTHER CONTACT CENTERS189148174VANGENT, INC.ARLINGTONVA2220316741381284General Dynamics Corporation
HHSM500201300103C130DCA Definitive Contract$0.005-Jun-147530CENTERS FOR MEDICARE AND MEDICAID SERVICESDEPT OF HHS/CMSSR499SUPPORT- PROFESSIONAL: OTHER561422TELEMARKETING BUREAUS AND OTHER CONTACT CENTERS189148174VANGENT, INC.ARLINGTONVA2220316741381284General Dynamics Corporation
HHSM500201300103C140DCA Definitive Contract$70,000,000.00 18-Jul-147530CENTERS FOR MEDICARE AND MEDICAID SERVICESDEPT OF HHS/CMSSR499SUPPORT- PROFESSIONAL: OTHER561422TELEMARKETING BUREAUS AND OTHER CONTACT CENTERS189148174VANGENT, INC.ARLINGTONVA2220316741381284General Dynamics Corporation
HHSM500201300103C150DCA Definitive Contract$20,000,000.00 1-Aug-147530CENTERS FOR MEDICARE AND MEDICAID SERVICESDEPT OF HHS/CMSSR499SUPPORT- PROFESSIONAL: OTHER561422TELEMARKETING BUREAUS AND OTHER CONTACT CENTERS189148174VANGENT, INC.ARLINGTONVA2220316741381284General Dynamics Corporation
HHSM500201300103C160DCA Definitive Contract$74,559,739.00 16-Sep-147530CENTERS FOR MEDICARE AND MEDICAID SERVICESDEPT OF HHS/CMSSR499SUPPORT- PROFESSIONAL: OTHER561422TELEMARKETING BUREAUS AND OTHER CONTACT CENTERS189148174VANGENT, INC.ARLINGTONVA2220316741381284General Dynamics Corporation
HHSM500201300103C170DCA Definitive Contract$0.0026-Sep-147530CENTERS FOR MEDICARE AND MEDICAID SERVICESDEPT OF HHS/CMSSR499SUPPORT- PROFESSIONAL: OTHER561422TELEMARKETING BUREAUS AND OTHER CONTACT CENTERS189148174VANGENT, INC.ARLINGTONVA2220316741381284General Dynamics Corporation
HHSM500201300103C180DCA Definitive Contract$202,378,763.00 30-Sep-147530CENTERS FOR MEDICARE AND MEDICAID SERVICESDEPT OF HHS/CMSSR499SUPPORT- PROFESSIONAL: OTHER561422TELEMARKETING BUREAUS AND OTHER CONTACT CENTERS189148174VANGENT, INC.ARLINGTONVA2220316741381284General Dynamics Corporation
Total$4,298,741,273.00
Showing 1 to 10 of 75 entries

Prior Contract:

Per Q&A posted under Solicitation  RFP-CMS-2012-0004 Amendment 3 Attachment 2, Q&A the incumbent contract was awarded to Vangent, Inc resulting in Delivery Order HHSM-50-T0001 under Contract HHSM-500-2007-00001I on 10/30/2006 for a Base and All Options Value of $441,742,755.00 with an Estimated Ultimate Completion Date of 02/28/2009.  

The Total of all posted contract actions to date for this Delivery/ Task Order is $501,488,920.00.

Total Posted Contract Actions

Contract IDReference IDVModification NumberTransaction NumberAward/IDV TypeAction Obligation ($)Date SignedContracting Agency IDContracting AgencyContracting Office NamePSC TypePSCPSC DescriptionNAICSNAICS DescriptionVendor DUNSVendor NameVendor CityVendor StateVendor ZIP CodeGlobal DUNS NumberGlobal Vendor Name
Total
$501,488,920.00
Contract ID
Reference IDV
Modification Number
Transaction Number
Award/IDV Type
Action Obligation ($)
Date Signed
Contracting Agency ID
Contracting Agency
Contracting Office Name
PSC Type
PSC
PSC Description
NAICS
NAICS Description
Vendor DUNS
Vendor Name
Vendor City
Vendor State
Vendor ZIP Code
Global DUNS Number
Global Vendor Name
HHSM5000001HHSM500200700001I00DO Delivery Order$20,366,827.00 30-Oct-067530CENTERS FOR MEDICARE AND MEDICAID SERVICESDEPT OF HHS/CMSSD399OTHER ADP & TELECOMMUNICATIONS SVCS561421TELEPHONE ANSWERING SERVICES189148174VANGENT, INC.ARLINGTONVA222031674160610809THE VERITAS CAPITAL FUND II L P
HHSM5000001HHSM500200700001I100DO Delivery Order$14,400,000.00 1-Aug-077530CENTERS FOR MEDICARE AND MEDICAID SERVICESDEPT OF HHS/CMSSD399OTHER ADP & TELECOMMUNICATIONS SVCS561421TELEPHONE ANSWERING SERVICES189148174VANGENT, INC.ARLINGTONVA222031674160610809THE VERITAS CAPITAL FUND II L P
HHSM5000001HHSM500200700001I110DO Delivery Order($1,865,894.00)24-Aug-077530CENTERS FOR MEDICARE AND MEDICAID SERVICESDEPT OF HHS/CMSSD399OTHER ADP & TELECOMMUNICATIONS SVCS561421TELEPHONE ANSWERING SERVICES189148174VANGENT, INC.ARLINGTONVA222031674160610809THE VERITAS CAPITAL FUND II L P
HHSM5000001HHSM500200700001I120DO Delivery Order$21,335,144.00 31-Aug-077530CENTERS FOR MEDICARE AND MEDICAID SERVICESDEPT OF HHS/CMSSD399OTHER ADP & TELECOMMUNICATIONS SVCS561421TELEPHONE ANSWERING SERVICES189148174VANGENT, INC.ARLINGTONVA222031674160610809THE VERITAS CAPITAL FUND II L P
HHSM5000001HHSM500200700001I130DO Delivery Order($2,043,061.00)13-Sep-077530CENTERS FOR MEDICARE AND MEDICAID SERVICESDEPT OF HHS/CMSSD399OTHER ADP & TELECOMMUNICATIONS SVCS561421TELEPHONE ANSWERING SERVICES189148174VANGENT, INC.ARLINGTONVA222031674160610809THE VERITAS CAPITAL FUND II L P
HHSM5000001HHSM500200700001I140DO Delivery Order$62,721,305.00 28-Sep-077530CENTERS FOR MEDICARE AND MEDICAID SERVICESDEPT OF HHS/CMSSD399OTHER ADP & TELECOMMUNICATIONS SVCS561421TELEPHONE ANSWERING SERVICES189148174VANGENT, INC.ARLINGTONVA222031674160610809THE VERITAS CAPITAL FUND II L P
HHSM5000001HHSM500200700001I150DO Delivery Order$0.002-Oct-077530CENTERS FOR MEDICARE AND MEDICAID SERVICESDEPT OF HHS/CMSSD399OTHER ADP & TELECOMMUNICATIONS SVCS561421TELEPHONE ANSWERING SERVICES189148174VANGENT, INC.ARLINGTONVA222031674160610809THE VERITAS CAPITAL FUND II L P
HHSM5000001HHSM500200700001I160DO Delivery Order$18,000,000.00 12-Dec-077530CENTERS FOR MEDICARE AND MEDICAID SERVICESDEPT OF HHS/CMSSD399OTHER ADP & TELECOMMUNICATIONS SVCS561421TELEPHONE ANSWERING SERVICES189148174VANGENT, INC.ARLINGTONVA222031674160610809THE VERITAS CAPITAL FUND II L P
HHSM5000001HHSM500200700001I170DO Delivery Order$0.0017-Dec-077530CENTERS FOR MEDICARE AND MEDICAID SERVICESDEPT OF HHS/CMSSD399OTHER ADP & TELECOMMUNICATIONS SVCS561421TELEPHONE ANSWERING SERVICES189148174VANGENT, INC.ARLINGTONVA222031674160610809THE VERITAS CAPITAL FUND II L P
HHSM5000001HHSM500200700001I180DO Delivery Order$20,000,000.00 15-Jan-087530CENTERS FOR MEDICARE AND MEDICAID SERVICESDEPT OF HHS/CMSSD399OTHER ADP & TELECOMMUNICATIONS SVCS561421TELEPHONE ANSWERING SERVICES189148174VANGENT, INC.ARLINGTONVA222031674160610809THE VERITAS CAPITAL FUND II L P
Total$501,488,920.00
Showing 1 to 10 of 45 entries

Related Contact Center Operation (CCO) Multiple Award IDIQ Awards under Solicitation RFP-CMS-2005-0027:

HHSM-500-2007-00001I awarded to Vangent, Inc (formerly Perason Government Solutions)

HHSM-500-2007-00002I awarded to ACS Federal Health Care LLC

HHSM-500-2007-00003I awarded to Trailblazer Health Enterprises LLC

HHSM-500-2007-00004I awarded to Lockheed Martin Services Inc

HHSM-500-2007-00005I Awarded to National Government Services, Inc

HHSM-500-2007-00006I awarded to Palmetto GBA LLC

Company Information:

Maximus Federal Services, Inc (DUNS: 364221593)

General Dynamics Information Technology (DUNS: 067641597)

Vangent, Inc (DUNS: 189148174)

Prior Postings:

A200556 RFI (December 9, 2019)

A160939 RFI (May 31, 2016)

HHSM-500-2013-00103C Award Notice

RFP-CMS-2012-0004

HHS-CMS-DBSC-RFI-12-001

HHS-CMS-DBSC-SS-11-021

RFP-CMS-2005-0027 Award Notice

 

The information provided in this Federal Government Contracting Opportunity was obtained through open research utilizing open Federal Government procurement websites.  The information must be accessible to all in order to appear in this information piece.

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